Snap Finance Employee Relief Program

One-time financial assistance for Snap Finance employees facing serious, unexpected emergencies.

The Snap Finance Employee Relief Fund provides limited, one-time financial assistance to eligible Snap Finance employees experiencing a serious emergency that directly impacts their household’s health, safety, or financial stability. The fund is administered by United Way of Southern Nevada (UWSN) to ensure confidentiality and fairness. Funding decisions are made by the UWSN Relief Fund Committee.

What is the Snap Finance Employee Relief Fund?

The Snap Finance Employee Relief Fund is designed to support employees during true, unexpected emergencies—events that create an immediate and significant hardship and are not caused by the employee’s negligence.

The fund is intended to provide short-term, one-time assistance when other resources are limited or unavailable. It is not designed to provide ongoing financial support. Employees are encouraged to explore all other available resources first and use the Relief Fund as a supplemental safety net when needed.

Who Can Apply?

Eligibility Requirements 

Eligible applicants must:

  • Be a current Snap Finance employee
  • Not be on a last and final corrective action
  • If on leave, be on a job-protected leave (excluding long-term disability)
  • Employees on personal leave are generally not eligible
    • Exceptions may be considered for employees on personal leave for their own medical reasons prior to meeting FMLA eligibility requirements

Who Assistance May Cover

Assistance may be requested for: 

  • The employee, and/or 
  • The employee’s immediate family members, as defined by the federal tax code, including: 
    • Lawful spouse
    • Unmarried dependent children (including adopted children, stepchildren, legal wards, and foster children living full-time in the home) who are: 
    • Under age 19, or 
    • Under age 26 if enrolled full-time (12+ credits) in an accredited college, university, trade, or technical school 

Funding Limits (Callout) 

  • Assistance may be requested once during any rolling 12-month period 
  • Maximum assistance is $1,500 or $3,000, depending on employee location and fund availability

 

What the Fund Can Help With

Eligible Types of Emergencies

Examples of qualifying emergencies include:

  • Severe illness or accident affecting the employee or an immediate family member
  • Death or severe illness of an immediate family member
  • Fire, robbery, or vandalism impacting the primary residence
  • Natural disasters such as floods, hurricanes, tornadoes, or earthquakes
  • Other life-altering events or financial crises beyond the employee’s control

Examples of Eligible Expenses

Approved assistance may help cover essential expenses such as:

  • Past-due rent or mortgage payments to prevent eviction or foreclosure
  • Utility bills needed to prevent shutoff or restore service
  • Medical or dental bills related to the emergency
  • Funeral or burial expenses for an immediate family member
  • Other essential bills directly connected to the crisis, as reviewed by the committee

What the Fund Cannot Cover

Ineligible Expenses

The Employee Relief Fund cannot assist with:

  • Nonessential expenses such as cable or satellite TV
  • Payments to payday loan companies or similar high-interest lenders
  • Ongoing or chronic financial shortfalls not tied to a specific crisis event
  • Payments issued directly to employees

How Decisions & Payments Work 

How Applications Are Reviewed 

Applications and supporting documentation are reviewed by United Way of Southern Nevada. The review process includes:

  • Verification of eligibility with Snap Finance Human Resources
  • Confirmation that the request meets crisis fund criteria
  • Review of all required documentation
  • Requests for additional information if needed

Completed applications are presented to the Relief Fund Committee, which determines whether assistance is approved, denied, or modified. Committee decisions are final.

How Payments Are Issued 

If approved: 

  • Payments are made directly to essential service providers, such as landlords, utility companies, hospitals, or funeral homes
  • Funds are never paid directly to employees
  • Approved payments are typically issued within two business days once documentation is complete

Steps to Take Before You Apply

Before You Submit an Application

1. Contact Snap Finance Human Resources

Employees must contact Snap Finance Human Resources to obtain the application link and passcode required to access the online application.

2. Gathered Required Documents

To process your request, you must attach documentation showing:

  • The type of assistance needed, and
  • The exact amount owed

Examples include:

  • Eviction or foreclosure notices
  • Utility shut-off or past-due notices
  • Medical or hospital bills and insurance statements
  • Funeral home invoices
  • Lease agreements or mortgage statements

Additional documentation may be requested, including bank statements, insurance coverage details, or approved leave paperwork.

What You’ll Need to Complete in the Application

Information Required on the Application

Applicants will be asked to provide:

  • Employee name, ID number, department, job title, and hire date
  • Employment status (full-time or part-time)
  • Contact information and preferred method of contact
  • Household and dependent information
  • Disclosure of any relevant disabilities

Applicants must also:

  • Select the reason(s) for assistance
  • Describe the emergency and its impact
  • Explain how the assistance will be used
  • Indicate whether insurance covers any portion of the emergency
  • List other resources explored (churches, charities, public assistance, etc.)
  • Provide consent for Snap Finance HR to verify employment-related information

Monthly Budget Requirement

Monthly Income & Expense Summary

As part of the application, employees must complete a monthly budget outlining:

Income Sources

  • Employee income
  • Spouse income (if applicable)
  • Other income or savings used

Monthly Expenses

  • Housing
  • Utilities
  • Transportation
  • Insurance
  • Childcare
  • Food
  • Medical
  • Credit obligations
  • Other household expenses

Applicants must indicate total monthly income and total monthly expenses and attach supporting documentation.

Confidentiality

All information provided is treated as confidential and used only to evaluate eligibility and assistance requests. Information is not shared with supervisors or coworkers.

How to Submit Your Application

How to Apply

  • Request the application link and passcode from Snap Finance Human Resources
  • Complete the online application in full
  • Upload all required supporting documents

Incomplete applications or missing documentation will delay review.

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