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NV Energy Employee Crisis Fund

One-time financial assistance for NV Energy employees facing serious, unexpected emergencies.

The NV Energy Employee Crisis Fund provides limited, one-time financial assistance to eligible employees experiencing a serious emergency that directly impacts their household’s well-being. The fund is administered by United Way of Southern Nevada (UWSN), and decisions are made by the UWSN Crisis Fund Committee.

What is the NV Energy Employee Crisis Fund? 

The Crisis Fund is intended for true emergencies such as severe illness or accident, the death or severe illness of an immediate family member, fire, robbery or vandalism, natural disasters, and other life-altering events or financial crises not caused by the employee’s negligence.  

The fund is designed to enhance, not replace, other community-based programs. Employees are strongly encouraged to seek other assistance first and then use the Crisis Fund as an additional resource when needed.

You can support the Fund by donating at uwsn.org/donate (Write “NV Energy Employee Crisis Fund” in the ‘message’ field).

Eligibility Requirements

Eligible applicants must: 

  • Be a current full-time NV Energy employee. 
  • Have completed their introductory period.  
  • If on leave, be on job-protected leave (employees on personal leave are not eligible).  

Assistance can be requested for: 

  • The employee; and 
    • The employee’s immediate family members as defined by the federal tax code – currently: 
    • Lawful spouse, and 
    • Unmarried dependent children (including adopted children, stepchildren, legal wards, and foster children living full-time in the home) who are:
      • Under age 19, or 
      • Under age 23 if enrolled full-time in an eligible college, university, or trade/technical school.  

Important Limits: 

Funding Limits 

  • You may request Crisis Fund assistance once during any rolling 12-month period. 
  • The maximum allowable assistance is up to $3,000 within that 12-month period.

Eligible Types of Emergencies

Examples of situations that may qualify include: 

  • Severe illness or accident affecting you or an immediate family member.  
  • Death or severe illness of an immediate family member.  
  • Fire, robbery, or vandalism impacting your primary residence.  
  • Natural disasters, such as floods, hurricanes, tornadoes, earthquakes, or other acts of nature.  
  • Other life-altering events or financial crises that are not the fault of the employee.  

Examples of eligible expenses may include: 

  • Past-due rent or mortgage needed to prevent eviction or foreclosure.  
  • Utility bills needed to prevent shut off or restore essential services (water, gas, electric).  
  • Medical or dental bills related to the qualifying emergency.  
  • Funeral or burial costs for an immediate family member.  
  • Other essential bills directly connected to the crisis, as reviewed by the committee. 

Special Note – Cell Phone Bill Coverage

Cell phone bills may be considered only for the phone line service fee.

The Crisis Fund cannot cover: 

  • Equipment purchases 
  • Phone or device upgrades 
  • Third-party charges or surcharges 
  • Other additional fees on the bill  

Ineligible Expenses

The Crisis Fund cannot assist with: 

  • Nonessential expenses such as cable or satellite TV bills.  
  • Payments to payday loan companies or similar high-interest lenders.  
  • Ongoing, chronic financial shortfalls that are not tied to a specific crisis event. 
  • Phone equipment, upgrades, third-party charges, or extra surcharges beyond the basic service line fee.

How Your Application is Reviewed 

Your application and supporting documents are reviewed by the United Way of Southern Nevada Crisis Fund Committee.

The committee will: 

  • Confirm that eligibility requirements are met.  
  • Ensure all required documentation has been provided.  
  • Request additional documents or information if needed (for example: bank statements, insurance details, or proof of other income/resources).  
  • Decide whether assistance will be granted and at what amount, up to the allowable maximum.  

Note: Each request is evaluated individually, and the decision of the United Way of Southern Nevada Crisis Fund Committee is final.  

How Payments Are Issued 

If your request is approved: 

  • All assistance is paid directly to the service provider, such as hospitals and utility companies
  • Funds are not paid directly to employees. 

Before You Submit an Application 

1. Contact Nevada 2-1-1 

All employees are required to call the Nevada 2-1-1 referral information line before applying for Crisis Fund assistance.  

When you call: 

  • Dial 2-1-1 (available 24/7). 
  • Explain your situation and ask about any programs that may help (housing, utilities, medical, etc.). 
  • Write down: 
    • Date and time of the call 
    • Information or referrals provided 

You will be asked to document the outcome of your call on the application under the question “Have you requested help from other sources?”  

2. Gather Required Documents

To process your request, you must attach copies of documents that show: 

  • What assistance is needed, and 
  • The exact amount owed. 

Depending on your situation, this may include: 

  • Eviction or foreclosure notices 
  • Utility shut-off or past-due notices 
  • Medical or hospital bills and payment plans 
  • Funeral home invoices or statements 
  • Other past-due bills related to the qualifying crisis  

Additional information may be requested, such as: 

  • Bank statements 
  • Insurance deductibles or coverage details 
  • Documentation of other household income and/or savings  

Information Required on the Application 

Applicants will be asked to provide: 

  • Employee name and NV Energy Employee ID.  
  • Job title, department, and hire date.  
  • Confirmation that you are currently full-time NV Energy employee.  
  • Contact details: home, work, and cell phone numbers; email address and home address.  
  • Birth date, marital status, number of children, and ages of children living at your address.  
  • Any disabilities relevant to the application.  

You will also be asked to: 

  • Check all applicable reasons for assistance, such as: 
    • Medical emergency 
    • Family emergency 
    • Natural disaster 
    • Funeral/bereavement 
    • Other (with explanation)  
  • Briefly explain your crisis and how it has affected you and/or your family.  
  • Describe how the assistance will be used.  
  • Indicate whether insurance covers any part of the emergency.  
  • Share what other resources you have explored (401(k), churches, charities, public assistance, union assistance, etc.).  
  • Provide details about your required Nevada 2-1-1 call (date, time, and information given).  
  • Indicate whether you have applied for Crisis Fund assistance before and whether you received assistance.  
monthly budget paper and pen

Monthly Income & Expense Summary 

As part of the application, you must complete a monthly budget and attach copies of your bills.  

You will be asked to list: 

  • Income Sources (monthly amounts and any unusual explanations), such as: 
    • Employee salary 
    • Spouse’s salary (if applicable) 
    • Investment income 
    • Savings used 
    • Other income  
  • Expense Categories (monthly amounts and explanations, if unusual), such as: 
    • Housing (rent or mortgage) 
    • Insurance (house, auto, medical) 
    • Auto payments 
    • Telephone/cell phone 
    • Utilities (water, gas, electric) 
    • Childcare 
    • Food 
    • Satellite/cable 
    • Credit payments 
    • Gasoline/transportation 
    • Medical 
    • Clothing 
    • Entertainment 
    • Savings/retirement funding 
    • Other expenses  

You will also indicate: 

  • Total Monthly Income and Total Monthly Payments/Expenses. 

Confidentiality 

All information you provide in your application and supporting documents is treated as confidential. 

Your information is used only to: 

  • Verify your eligibility, and 
  • Evaluate your request for assistance. 

Application details are not shared with your supervisor or coworkers. 

How to Submit 

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